H & H Auto Sales

H & H Auto Service
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Our Story

Bill and Vicki Head moved to Hilton Head in 1986 from Northern Kentucky. Bill was a Mercedes Benz Technician at a local dealership, dreaming one day to open his own auto body repair shop. Vicki was a nurse, dreaming of starting a family. In 1993 H & H Auto Service opened a 2500 square foot warehouse with 2 lifts on Hunter Rd. Bill was a one man shop; answered the phones, fixed the cars and ordered the parts. We adopted our first child, Whitney from Peru. Three years later, 1996 we adopted our son, Michael from Costa Rica. Our family was complete and H&H Auto Service was growing!

Through the years..."Our Auto Service
& Auto Body Shop Milestones"

  • 1993 our dreams of starting a family and our own business became a reality.
  • 1996 we expanded to 5000 sq feet and 5 lifts and 5 employees
  • 2000 we purchased a lot at 35 Hunter Rd the future H&H Auto Service site
  • 2001 we started construction on our state-of-art auto repair and sales center
  • 2003 Scott Mallon, joined H&H as Vice President of Sales and Operations
  • 2003 H&H moved into our 8000 sq ft premier auto repair & auto sales center
  • 2003 we hired 3 more Technicians and Mercedes Benz Specialist, 2 Service Advisors, a Service Manager, and Parts Department Person
  • 2003 H&H Auto Service acquired a SC Auto Dealers License
  • 2004 H&H opened a detail shop, expanded our Tire Sales Department.
  • 2004 H&H employs 13 employees working full time
  • 2004 H&H Auto Service received the Hilton Head Island/Bluffton Chamber of Commerce Small Business of the Year Award
  • 2003, 2004, 2005, 2006 2007, 2008, 2009, 2010, 2011, 2012, 2013 and 2014 H&H Auto Service Voted #1 Auto Repair by The Island Packet and Monthly Magazine Readers Choice
  • 2005 Bill Head named the SBA South Carolina Business Person of the Year
  • 2005 Bill Head represented our state of South Carolina at the 2005 SBA Expo in Washington, DC
  • 2005 Bill and Scott formed a real estate corporation and purchased 17 Cardinal Rd Hilton Head Island a former auto body shop
  • 2005-2007 Bill stored his collection of classic cars in the auto body shop and H&H Auto had an indoor sales facility
  • 2006 Bill with dreams of opening a restoration and auto body shop, researched the possibility of turning his dream into a reality
  • 2007 H&H Auto Body evolved through encouragement from our H&H Auto Repair customers and the dream of restoring classic cars
  • 2007 H&H Auto Body LLC, became incorporated and the process began of building a state-of-art auto body repair shop to meet and exceed the industry standards agreed to by repair experts and insurance companies
  • 2007 Grand Opening H&H Auto Body, LLC 17 Cardinal Road, Hilton Head
  • 2007 H&H Auto Body became a Direct Repair for several major insurance companies
  • 2007 H&H was recognized by the industry for our quality, integrity, and customer satisfaction
  • 2007 Our pledge is to provide superior craftsmanship and customer satisfaction
  • 2008, 2009, 2010, 2011, 2012, 2013, and 2014 H&H Auto Body has been Voted #1 Auto Repair/Body Shop by The Island Packet and Monthly Magazine Readers Choice Awards
  • 2009 H&H Auto Body added a second Paint Booth in addition to our Down Draft Booth
  • 2009 December H&H Auto Service: Scott and Bill have sold over 800 cars!
  • 2009 H&H Auto Body invests in the ProSpot Welder Recommended by All OEM Manufactures
  • 2010 H&H Auto Body launches our Website
  • 2010 H&H Auto Body signs on with Autowatch a cutting edge technology
  • providing online 24/7 customer access to view the progress of their vehicle repair
  • 2010 H&H Auto Body joined ASA
  • 2010 H&H Auto Body became a Certified as I-Car Gold Shop and I-Car Gold Class-Trained Professionals
  • 2010 Vicki Head joined WIN, a Professional Womens' Group of Collision Specialists - Attended 2011 Conference in Orlando, Florida
  • 2010 H & H Auto Body hires Bruce Klein as Manager, bringing 21 years of experience in the Industry
  • 2010 H & H Auto Body hires Dale Allison Waters as Front Office Manager, bring 30 years of Customer Service experience
  • 2011 Bill and Bruce attend Auto Body 20 Group Conference
  • 2011 H & H Auto Service has 11 employees, 2 Service Writers and 7 Technicians
  • 2011 Vicki is the first woman to be asked to join the Board of Directors of the Hilton Head Island Motoring Festival & Concours d'Elegance
  • 2011 Started "How to Buy a Great Used Car" Clinic
  • 2012 H & H Auto Service sends 2 Technicians to Bosch Certification Conference
  • 2012 Continue to build Insurance Partnerships
  • 2012 Whitney graduated from Hilton Head Island High School
  • 2012 Vicki attends WIN Conference
  • 2012 H & H Auto Service purchases a state-of-the-art Hunter Camera System Alignment Machine
  • 2012 Bill and Bruce attend 20 Group Conference in Florida
  • 2013 H & H Auto Service and H & H Auto Body chosen by the Hilton Head Island Chamber of Commerce to represent them in "We Are the Chamber" Ad Campaign
  • 2013 H & H Auto Service joins a local chapter of BNI, Island Business Alliance Chapter
  • 2013 H & H Auto Service's 2 Technicians become Master Technicians, plus we have a Diesel Technician
  • 2013 H & H Auto Service purchases a state-of-the-art Hunter Tire Changer
  • 2013 Bruce and Bill attend 20 Group Conference
  • 2013 H & H Auto Service celebrates 20th Year Anniversary
  • 2014 H & H Auto Body plans expansion – business is growing and more space is needed to prepare for the future
  • 2014 Scott Mallon becomes Vice President of Operations and Sales at H & H Auto Service and President of a local chapter of BNI, Island Business Alliance
  • 2014 Bill and Bruce attend Akzo Nobel Regional Conference in Myrtle Beach, SC
  • 2014 Vicki starts "Driving Young America Club" at Hilton Head Island High School, promoting all facets of the auto: History, Collecting, Maintaining and Careers. Mission is to inspire youth
  • 2014 H & H Auto Body Staff and Bill restore a 1952 Buick Woody belonging to a local Veteran. He was wounded in Panama, and is a paraplegic, and it was his dream to have his Buick restored. This was part of a Wheels for Wounded Warriors Project
  • 2014 Bruce joins a local Bluffton chapter of BNI, Referral Power Partners
  • 2014 Vicki joins the Headlands POA Board
  • 2015 H & H Auto Service Lobby gets a new look
  • 2015 Vince Handley joins our staff. He has spent 30+ years on the Island in the Auto Industry and is our Tire Specialist
  • 2015 Dale Waters, our Front Office Manager at the Body Shop joins the local Bluffton chapter of BNI, Revenue Generators
  • 2015 Vicki attends WIN Conference in DC
  • 2015 Our car clinic "What Women Auto Know" is growing in popularity. The Island Packet covered the events
  • 2015 Won Hilton Head Island Best Auto Repair by The Best of Bluffton, The Island Packet Readers' Choice Award and the Hilton Head Monthly Readers' Choice Award
  • 2015 Bill accepts position on Advisory Board for the Selection Committee for the Hilton Head Island Motoring Festival & Concours d'Elegance
  • 2015 Michael graduated from Hilton Head Island High School
  • 2015 Finally completed our expansion of H & H Auto Body
  • 2015 H & H Auto Service and H & H Auto Body become AAA Certified
  • 2015 Our website and Facebook take on a new look and become mobile friendly
  • 2016 BEST YEAR EVER!!

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